Privacy Policy

Your privacy matters
 

My Sweet Journal respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used and protected when you visit and interact with the My Sweet Journal website.

By using this website, you acknowledge that you have read and understood this Privacy Policy.
 

Information We Collect
 

You can browse and enjoy most of My Sweet Journal without providing any personal information.

We may collect personal information that you choose to provide when you interact with the website, for example if you contact us, subscribe to a newsletter or submit information through a contact form. This may include your name, email address and any other information you choose to provide.

We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information and general information about how you use the website. This information may be used to help us understand how visitors use the site and improve the website and its content.
 

How We Use Your Information
 

Any personal information we collect will only be used for legitimate and relevant purposes, such as responding to enquiries, providing requested information, sending newsletters where you have subscribed, improving the website and understanding how visitors interact with our content.

We will not sell, rent or trade your personal information.

Where third-party services are used on the website, such as website analytics, email services or embedded content, those providers may process information in accordance with their own privacy policies.
 

Cookies

My Sweet Journal may use cookies and similar technologies to help the website function properly, understand how visitors use the website and improve your browsing experience.

Cookies are small files stored on your device when you visit a website. You can adjust your browser settings to refuse or delete cookies, although doing so may affect certain website functionality.
 

Keeping Your Information Secure
 

We take reasonable steps to protect personal information in our possession from loss, misuse, unauthorised access, disclosure or alteration.

While we take appropriate precautions, no method of transmitting or storing information online can be guaranteed to be completely secure.
 

How Long We Keep Your Information
 

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, or where retention is required or permitted by law. POPIA requires personal information generally not to be retained longer than necessary for its purpose, subject to certain exceptions.
 

Your Rights
 

You have rights in relation to your personal information under applicable South African law. These may include the right to request access to personal information we hold about you, request correction of inaccurate information, and object to certain forms of processing.

If you have subscribed to communications from My Sweet Journal, you can also request to unsubscribe at any time.

If you have any questions about how your information is handled, please contact us using the details provided on our Contact page.

You also have the right to lodge a complaint with the Information Regulator if you believe your personal information has not been handled in accordance with applicable law.
 

Third-Party Websites
 

My Sweet Journal may contain links to other websites or platforms. We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policy of any website you visit through an external link.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes to the website, how we use information or applicable legal requirements. Any updates will be published on this page, and the updated policy will apply from the date it is published.
 

Contact Us
 

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the details provided on the My Sweet Journal website.